Privacy Policy

We may collect personal information that is reasonably necessary for us to respond to your enquiry, assess your finance needs, or assist with a finance application.

This may include your full name, phone number, email address, residential address, date of birth, driver licence or identification details, visa or residency status, ABN, business or employment details, income or financial information, bank statements or supporting documents, vehicle or equipment details, purchase price, deposit amount and requested finance amount, information provided by brokers, dealers, introducers, funders or other third parties, and credit-related information where permitted by law and with your consent.

We may collect your information when you submit an enquiry form, request a Privacy Form, contact us by phone, email, SMS, WeChat, WhatsApp or social media, provide documents to us directly, deal with brokers, dealers, introducers or referral partners, or authorise us to collect information from a funder, lender, credit provider, credit reporting body or other third party.

Where practical, we collect information directly from you. In some cases, we may collect information from third parties where you have consented or where permitted by law.

We collect and use your personal information to respond to your enquiry, contact you about your finance request, send you a Privacy Form or application documents, assess whether you may be eligible for finance, prepare or support a finance application, communicate with brokers, dealers, funders, lenders or credit providers, verify your identity and application details, arrange quotes, approvals, settlements or related services, manage customer service and compliance requirements, improve our website and systems, and comply with legal, regulatory and risk management obligations.

If you proceed with a finance application, we may collect, use and disclose credit-related information where required or permitted by law.

This may include information about your credit history, repayment history, credit score, existing liabilities, defaults, hardship arrangements or other information relevant to assessing your application.

We may share your information with funders, lenders, credit providers, brokers, aggregators, credit reporting bodies or verification providers for the purpose of assessing or processing your finance request. We will only do this where we have your consent or where otherwise permitted by law.

We may disclose your personal information to funders, lenders and credit providers, brokers, dealers, introducers and referral partners, aggregators or finance platforms, identity verification providers, credit reporting bodies where applicable, insurers, valuers, GPS providers, settlement agents or service providers, legal, accounting, compliance or professional advisers, government, regulatory or law enforcement bodies where required by law, and technology providers who help us operate our website, CRM, document storage and communication systems.

We do not sell your personal information.

If you make an enquiry, we may contact you about your finance enquiry, related products, updates or services.

You may opt out of marketing communications at any time by contacting us or using any unsubscribe option provided. Even if you opt out of marketing, we may still contact you about your current enquiry, application, settlement, account or legal obligations.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

We may store information electronically, including in cloud-based systems, email systems, CRM platforms and secure document storage systems. However, no method of transmission or storage is completely secure. You should take care when sending sensitive information by email, SMS or messaging apps.

You may request access to personal information we hold about you. You may also ask us to correct information if you believe it is inaccurate, incomplete, outdated or misleading.

We may need to verify your identity before providing access or making corrections. In some cases, we may refuse access or correction where permitted by law. If we do so, we will explain the reason where appropriate.

Some of our technology providers, cloud storage providers or support services may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely and consistently with Australian privacy requirements.

Our website may use cookies, pixels or analytics tools to understand website traffic, improve user experience and support marketing. You can adjust your browser settings to refuse cookies, but some website features may not work properly.

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

Privacy Contact: GC Deal Machine / Grus Capital Australia. Email: [Insert Email]. Phone: [Insert Phone Number]. Address: [Insert Business Address].

We will aim to respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

We may update this Privacy Policy from time to time. The updated version will be published on our website and will apply from the date it is posted.